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Microsoft Dynamics CRM (Archived)

MS CRM 365 in Sandbox default Open Interactive HUB Form, Not main form

Posted on by 120

We has just installed Sales app in MS 365, but the default form and layout opened as TABLET LAYOUT, not layout of Application in web. Please help me check any miss configuration in this case. Thank for your supporting.

2017_2D00_10_2D00_04_5F00_10_2D00_53_2D00_22.jpg

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  • Verified answer
    Process Profile Picture
    Process 120 on at
    RE: MS CRM 365 in Sandbox default Open Interactive HUB Form, Not main form

    Hi Aric, many thank you for your supporting, I has adjusted to Dynamics 365 layout.

    Thanks again :)

  • Suggested answer
    Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: MS CRM 365 in Sandbox default Open Interactive HUB Form, Not main form

    Hi Huong,

    This is not tablet layout, this is the new layout of Dynamics 365 version 9.

    It is part of the Unified Interface.

    Since this is a new environment for you, if you did not import any data yet, you can go to the Office Portal, and in the Dynamics 365 Admin Center:

    Select user Sandbox Instance and click Reset

    reset_5F00_instance2.png

    In the Target Version, select Dynamics 365 and not July 2017 Update for Dynamics 365

    reset_5F00_instance2.png

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