Email Purchase Order Windows 8.1 and Office 2013

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Posted on by Community Member Microsoft Employee

My client has updated to Windows 8.1 and Office 2013 and is no longer able to export his purchase orders to email. He just gets a message that Export failed

Outlook 2013 is set as the default email handler

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Community Member Microsoft Employee on at

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RE: Email Purchase Order Windows 8.1 and Office 2013

You can email purchase orders using RPS Item Manager from retailpossolutions.com. You can also do auto purchase orders in their next release in August.
Community Member Microsoft Employee on at

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RE: Email Purchase Order Windows 8.1 and Office 2013

Jakub

I agree, I wish the core technology for RMS would be updated. I just don't think it is going to happen.
Community Member Microsoft Employee on at

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RE: Email Purchase Order Windows 8.1 and Office 2013

Although this would fix the issue, in the client's environment it does not since they use Outlook there.

They'll have to live with it the way it is.

Thanks though. Wish Microsoft would update the MAPI interface in RMS alongside its Office suite or at least maintain some sort of backward compatibility... Shouldn't be that big of a deal to get two software engineers to send an internal memo...
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Community Member Microsoft Employee on at

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RE: Email Purchase Order Windows 8.1 and Office 2013

you could try a different mail client to send out. Like Thunderbird.

each version of Outlook tightens the security around send email messages. But the mapi interface that RMS uses is very old. It might just not be compatible.