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Small and medium business | Business Central, N...
Suggested Answer

Unapplying Payments

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Posted on by 1,290

The standard unapply feature in BC unapplies all records from a payment.  Not an issue when it is 1:1 but sometimes the client just wants to unapply one invoice and leave the rest applied.   not an option.  we have a client that does enough of these (and with large number of applied invoices) that the standard BC process will be super time consuming and open to errors.  Is there a workaround (or an extension) that allows this single unapply actions in these situations?

  • Suggested answer
    YUN ZHU Profile Picture
    103,085 Super User 2026 Season 2 on at

    As far as I know, this cannot be done using standard functionality; you can submit this idea to Microsoft.

    Missing a feature? Post or vote for ideas on: aka.ms/BCIdeas

     

    Thanks.

    ZHU

  • Suggested answer
    AndrewThomas81 Profile Picture
    2,717 Super User 2026 Season 2 on at

    Applications have to be completely unapplied as standard, I'd investigate why entries are being unapplied regularly and fix the root cause if possible

     

    Kind Regards

     

    Andrew Thomas FCCA MCP

    YouTube - Use Business Central

    LinkedIn

  • Suggested answer
    OussamaSabbouh Profile Picture
    19,350 Super User 2026 Season 2 on at

    Hello rcboiler,

    This is essentially a standard Business Central limitation: if one payment was applied to multiple invoices in the same application posting, Unapply reverses that application as a whole, so you cannot simply select one invoice from that group and leave the others applied; you can check Customer Ledger Entries → Detailed Ledger Entries → select the relevant application entry → Unapply Entries, which can help when the payment has been applied through separate application postings, but Microsoft also states that the latest application must be unapplied first. For your current scenario, the standard approach is therefore to unapply the payment and reapply it to the invoices that should remain matched; for future transactions where this happens frequently, applying/posting invoices in smaller separate application groups can make corrections easier. If the volume makes this impractical, an extension is reasonable, but it should use BC's standard application/unapplication posting logic rather than modifying Customer/Detailed Customer Ledger Entries directly. 

    Regards,
    Oussama Sabbouh

  • Suggested answer
    Grigorios Mavrogeorgis Profile Picture
    3,363 Super User 2026 Season 2 on at

    Hi, it's all or nothing, and it goes by the application transaction, not the payment. So whatever was applied in one posting comes off together, discounts and currency gains included.

    Easier fix is upstream. If they apply invoices one at a time from the ledger entries instead of ticking twenty at once, each one is its own transaction and you can unapply just that one later. For the old ones already applied together there's nothing, unapply and reapply.

    Custom code for this I'd avoid, too easy to break the ledger.

    Glad to help - follow up if anything is unclear.   

    â–º  If this solved it, marking it verified helps others too.       

    Regards,
    Grigorios Mavrogeorgis
    Business Central Consultant & AL Developer

    Work: Gmsoft Limited
    Blog:  insidebusinesscentral
    LinkedIn: linkedin.com/in/gregorymavrogeorgis

     

  • Suggested answer
    Simon Kimani Profile Picture
    174 on at

    @rcboiler 
    This is not possible in standard Business Central. Transactions with the same transaction number can only be unapplied together. The alternative is to use a customization, and Acumens Receivables and Collections Management provides this capability. You can select the specific entries to unapply, and only those selected applications are unapplied, leaving the other records intact.

    Check it here: https://acumens.com/Blog/acumens-receivables-collections-business-central/#partial-unapply

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