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Commerce forum

Unable to calculate statement

Posted on by Microsoft Employee

Hi experts,

I try to sell a consignment item. In the end of the day, when i try to calculate statement i found this error.

5518.errro.jpg

I already did the consignment replenishment journal. But it failed. Where can i define the owner dimension?

Thanks

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  • Nasir.ali Profile Picture
    Nasir.ali 45 on at
    RE: Unable to calculate statement

    Dear PIRA, 

    hope you would be good, same issue you mentioned we are facing on statement calculation, could you please share the root cause and solution how you get to resolve it. It would be great for us.

    it would be great for us we also can manage this issue.

  • Oksana Kovaliova Profile Picture
    Oksana Kovaliova 3,597 on at
    RE: Unable to calculate statement

    Hi,

    Sorry, I thought we were talking about financial dimension.

    Owner inventory dimension is usually taken from Vendor settings - try to add default vendor for product (that vendor should have owner dimension assigned).

    It can also happen, that consignment items are not supported by Retail - then you need to create support ticket in Microsoft or develop D365 extension

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to calculate statement

    Hi Oksana,

    Thanks for you reply. I know that Owner dimension is mandatory if we are using consignment items, i searched in customer form/store level not field called owner in those forms.

    If you ever define owner value on customer/store level please take a screen shoot/path for me

  • Oksana Kovaliova Profile Picture
    Oksana Kovaliova 3,597 on at
    RE: Unable to calculate statement

    Hi,

    If you have 'Owner' dimension as mandatory for product - you should define value on product/customer/store level - so it will be copied by the statement

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