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Microsoft Dynamics NAV (Archived)

DELETED SALES ORDER

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Posted on by

Hi,

I have accidentally deleted a sales order which is not yet posted or invoiced. Is there any possibilities to restore the same ??

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  • Hannes Holst Profile Picture
    5,767 on at

    hi,

    You can check the "Sales Order Archive". If you do not archive sales orders, you could restore the information of the sales order using the Change Log.

    If you do not have the Sales Order Archive or the Change Log activated it is not possible to restore the Sales Order.

  • Suggested answer
    Alexander Ermakov Profile Picture
    28,096 on at

    It can be restored in the following cases:

    - if you archived unposted sales order

    - if you had switched on the logs to protocol changes of unposted sales orders, you can take some information from there

    - you can restore recent backup and take information from there

  • Suggested answer
    Andrey Baludin Profile Picture
    3,943 on at

    Check Sales&Receivables Setup. If you set Archive Orders - you can find it in Sales Orders Archived. Otherwise - no way.

    docs.microsoft.com/.../hh935230(v=nav.90)

  • Suggested answer
    RockwithNav Profile Picture
    9,229 Super User 2026 Season 2 on at

    You need to chase for Change Log Entry. This may probably help you.

    Archival Sales Order is not enabled by default, so if you did this then you are in level more safe zone.

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