Hi,
Recently our sales people voided few quotes from Sales Transaction Entry form. We have one sql report which shows all Work and History transactions for today's date. We have noticed that Report shows duplicate documents. When I checked Work and History tables, all those documents are available in both Work and History table.
I noticed that when they void Sales transaction (Quote) from Sales Transaction Entry form, transaction voids successfully but Report Destination window does not pop-up to print. At the time of voiding quote, there is no any opened Report Destination Window in background. Because of this situation, They assume that transaction has voided successfully. Most of the time, they don't close the sales transaction window because they have to create many quotes during a day. When they completely close Sales Transaction Entry form, Report Destination window pops up and Sales Transaction Document moved from work to History table.
Is there any way to fix this issue without closing Transaction Entry Form?
Thanks,
Atul