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Hi,
I have change my Dynamics NAV Environment and need to change the Outlook Add-in for O365 to point to correct Environment for Dynamics NAV.
I unistall Dynamics NAV add-in (1.2.0.0) from Exchange admin Center/organization/Add-in.
After that i Reinstall it from Dynamics NAV Assisted Setup/Outlook for Financials.
But when i start Outlook client (Web) and open Contact Information, I still got a error, when forcing the error I can see that the the URL still point's to the old NAV Environment.
i tried this several times, and got same result ;(
There is at least two missing parts:
1. When uninstalling from Exchange Admin Center, old settings are still left over.
2. When installing Outlook for Financials and there is already settings, it's not written over in 0365. (I also reinstalled with same result).
Please advice!
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I am having the same problem our outlook nav add-in is going to an old url. Am I understanding that you deleted the add-in through the office 365 portal, waited 24 hrs and then configured the new one to resolve the issue?
We're going from nav 2017 to nav 2018 if it makes a difference.
Seems to be a delay in the update in the O365 Environment.
When testing right now, I got a login Window in Outlook NAV Add-in. to the correct Environment. And now it's working.
So for my understanding:
1. Delete Add-in in O365 portal: Exchange Admin Center/organization/Add-in.
2. Reinstall from NAV: Dynamics NAV Assisted Setup/Outlook for Financials.
3. Wait 24 h, test again.
Not verified, but is what i did ;)
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