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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Double Opt-in for exte...
Customer experience | Sales, Customer Insights,...
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Double Opt-in for externally captured contacts

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Posted on by Klaasvt 7

We're evaluating a trial of Dynamics Marketing 365 to see if it's a good fit.

I currently have a tick-box on my website account registration form that says "sign up for our newsletter". There's some back-end functionality in Dynamics 365 that adds the person to a marketing list. We currently do not use any double opt-in for that.

But moving to Dynamics Marketing 365, I'd like to send each new sign-up my DIO email and have them click the link to add themselves to the correct subscription list.

How could I do that? I can't seem to build any journeys to email and add to a list... or even to monitor a marketing list for new contact who I can then opt into my subscription list.

Any ideas welcome!

  • Verified answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi Klaasvt,

    I think you are referring to the Subscription Center:

    https://learn.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center

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