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I have a client using the webclient. He was able to use it successfully last year with no problem. He says nothings changed on his computer but now he can no longer log in. I'm not even able to login with my admin password. I don't get an error or anything. How can I be assured that the add-on was successfully installed? Any other ideas what is going on ?
Thank you,
Sherry
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Hello Sherry,
I would recommend creating a support case, so that we can take a look at the configuration on the server and with IIS to see if we can narrow down the cause of the problem.
As long as each user is able to access Forecaster client they should then be able to access the Web Client.
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