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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Vendor advances agains...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Vendor advances against purchase orders

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Posted on by RIZKHAN-MPL 15

There are vendor advances created through purchase order. The open prepayment forms show them as well, but when we create actual invoice and try to apply it, we can't apply it. Please suggest the solution.

  • Suggested answer
    SREEPRIYA KOLAGANI Profile Picture
    SREEPRIYA KOLAGANI Microsoft Employee on at

    Hi Rizkhan,

    Not sure you posted the payment journal and settled the prepayment invoice. Please refer this document which explain the process https://docs.microsoft.com/en-us/dynamics365/finance/accounts-payable/prepayments-invoices-vs-prepayments.

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

    Regards,

    Sreepriya.

    Note: This post is my own opinion and does not necessarily reflect the opinion or view of my company.

  • RIZKHAN-MPL Profile Picture
    RIZKHAN-MPL 15 on at

    Let's me explain my case in detail as under:

    • Purchase order is created and mark for prepayment
    • Prepayment invoice is generated, posted and paid as advance to vendor
    • The amount does reflected in open prepayment form in Accounts Payable
    • Receipt is processed and recorded against the purchase order
    • Actual invoice is processed. The system did not prompt for prepayment application, even can't find the prepayment while hitting the apply button
    • Actual invoice is showing in vendor account as payable. In fact, it is not payable because we already paid the amount advance

    My concern is why the prepayment amount is not showing and applying in apply prepayment form and why the system did not prompted while executing the actual invoice.

    Need solution and advise.

  • Suggested answer
    Gaurangkumar Jani Profile Picture
    Gaurangkumar Jani 4,578 User Group Leader on at

    Hi RIZKHAN,

    Can you please your configuration?

    pastedimage1632980238617v1.png

    I have tested your scenario and it's working perfectly.

    Can you try in another enviornment?

    Thnaks,

  • RIZKHAN-MPL Profile Picture
    RIZKHAN-MPL 15 on at

    Thanks, Gaurangkumar for the support and answering the query!

    Yes. the setup is working perfectly. I discovered that whenever, the payment is less then the prepayment invoice, the system does not prompt for the prepayment application amount. The prepayment invoice must be paid in full, then i will provide notification.

  • RIZKHAN-MPL Profile Picture
    RIZKHAN-MPL 15 on at

    The issue is resolved. Thanks for providing the support and suggestions.

  • Gaurangkumar Jani Profile Picture
    Gaurangkumar Jani 4,578 User Group Leader on at

    Hi RIZKHAN,

    can you mark it as verified if that suggestion helped you?

    It may help other community members.

    Thanks,

  • Suggested answer
    RIZKHAN-MPL Profile Picture
    RIZKHAN-MPL 15 on at

    Sure.

  • rizkhans-mpl Profile Picture
    rizkhans-mpl 45 on at

    Certain vendor invoices stuck in workflow on pending vendor invoice page and unable to delete or post them as all fields are greyed out. The workflow history shows that the review process is completed whereas invoices shows the status as pending. Unable to recall or resume the workflow or. Please help.

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