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Finance | Project Operations, Human Resources, ...
Answered

Unable to Create Alert Rule in Aged Balance form

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Posted on by

I am using "Collection Manager" role in D365 and trying to create alert rule but couldn't able to create it. The create alert rule form is greyed out and I can only view the alert details but I cannot create it. I have tried with other roles as well but couldn't able to create the rule except the "System Administration".

I want to know the security privileges/duties that needs to be assigned to "Collection Manager" role to create the alert rule in D365.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    307,205 Super User 2026 Season 2 on at

    Hi Adnan,

    The Create alert rule will inherit the permissions from the user for the form on which the user wants to set an alert. To have the user being able to set up the rule correctly, you would need to provide full permissions. (menu item CustCollectionsPoolsListPage).

  • Community Member Profile Picture
    on at

    Hi Andre,

    The issue is resolved. Thank you

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