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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Extender Dialogue - no...
Microsoft Dynamics GP (Archived)

Extender Dialogue - not showing for all users

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Posted on by Community Member

Hello,

We have an extender dialogue set-up to appear on the exit of field X.  The dialgoue appears for the sa user and myself (power user), but it doesn't appear for some users.  I haven't tested out every user.

This dialogue used to work just fine for all users.  I took a regular user and assigned them as a poweruser - the dialogue still didn't work.

I completely deleted the dialougue prompt set-up and re-did it, only to get the same result.

is there a place to assign the dialogue to users? or is there any advice/tips for me?

Thanks

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  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at

    The dialog box is an eXtender object that needs to be in a Role assigned to the users.

  • Community Member Profile Picture
    Community Member on at

    Thanks for the reply - I was able to assign my dialog to a role that was assigned to my users.  In fact, I assigned everything extender related to a role and assigned that to a user - the dialog still does not pop up for them.

    As previously mentioned I set-up my test user as a 'poweruser', so they should have full access.

    Any other ideas as to why the dialog would not pop up?  I have tried creating various dialogs on different GP windows - all with the same result.

    Thanks again

  • Jonathan Fear Profile Picture
    Jonathan Fear Microsoft Employee on at

    Hi Joe,

    After you are making the change users are completely logging out of GP and back in right? What if you create a brand new Dial with a different name?

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