Extender Dialogue - not showing for all users

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Posted on by Community Member Microsoft Employee

Hello,

We have an extender dialogue set-up to appear on the exit of field X. The dialgoue appears for the sa user and myself (power user), but it doesn't appear for some users. I haven't tested out every user.

This dialogue used to work just fine for all users. I took a regular user and assigned them as a poweruser - the dialogue still didn't work.

I completely deleted the dialougue prompt set-up and re-did it, only to get the same result.

is there a place to assign the dialogue to users? or is there any advice/tips for me?

Thanks

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Jonathan Fear on at

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RE: Extender Dialogue - not showing for all users

Hi Joe,

After you are making the change users are completely logging out of GP and back in right? What if you create a brand new Dial with a different name?
Community Member Microsoft Employee on at

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RE: Extender Dialogue - not showing for all users

Thanks for the reply - I was able to assign my dialog to a role that was assigned to my users. In fact, I assigned everything extender related to a role and assigned that to a user - the dialog still does not pop up for them.

As previously mentioned I set-up my test user as a 'poweruser', so they should have full access.

Any other ideas as to why the dialog would not pop up? I have tried creating various dialogs on different GP windows - all with the same result.

Thanks again
Richard Whaley 25,195 on at

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RE: Extender Dialogue - not showing for all users

The dialog box is an eXtender object that needs to be in a Role assigned to the users.