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Microsoft Dynamics CRM (Archived)

Unable to open the Data Export service in destination org after Org Copy.

Posted on by Microsoft Employee

Hi All,

we have made a full org copy from one org to another org.

After the copy is completed we have tried to open the all Data Export service from Source org , we are able to open the profile, but when we are trying to open it from Destination org we are Unable to open the Data Export service in destination org.

we are getting 404 error in that page.

please let me know any solution for our problem.

Thanks in advance !! 

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to open the Data Export service in destination org after Org Copy.

    Guess you might need to relink all the references.

    Each org has a specific id and I guess DES might have some references for that.

  • BadrinathB Profile Picture
    BadrinathB 970 on at
    RE: Unable to open the Data Export service in destination org after Org Copy.

    You need to provide more details from Event logs or traces from below locations. Hope this is onpremise

    CRM Server

    Trace files {Install dir of application}\Trace

    Setup log files, Deployment Manager, … %APPDATA%\Microsoft\MSCRM\Logs

    Event log

    In addition to the log files, there is also useful information in the application event log. With the installation of CRM you get following new event sources

    MSCRMCallout

    MSCRMDeletionService

    MSCRMDeployment

    MSCRMEmail

    MSCRMKeyArchiveManager

    MSCRMKeyGenerator

    MSCRMKeyService

    MSCRMLocatorService

    MSCRMPerfCounters

    MSCRMPlatform

    MSCRMReporting

    MSCRMTracing

    MSCRMWebService

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