CRM2016 On premises
Im just at the 'planning stage' on a new entity and wanted to know if this is possible and if so how to do it.
We have customers that submit small text files to us.
I need to be able to write a workflow to interrogate that text file.
I am exploring the possibility that when we create a record in the new entity, that we can put a browse box on and import that file to a field much the same as attaching a note.
1. can a browse dialog be put in place
2. if I cannot import the file to a field .. can I interrogate it if its attached as a note
Any idea's or useful suggestions of how to do this or alternatives would be very helpful