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Suggested answer

Customer insights in Dynamics 365 in Predictions

Posted on by Microsoft Employee

Dear All,

I am facing issue in the prediction section of Customer insights in Dynamics 365

Couldn't create prediction

CDS environment is not associated.

Can you please share me your taught on it.

Regards,

Ram

  • Suggested answer
    RE: Customer insights in Dynamics 365 in Predictions

    Hi Partner, 

    Please check if AI builder is enabled for CDS environment, additionally please verify the region in which you are trying to create prediction as all regions are not enabled for AI builder

    https://docs.microsoft.com/en-us/ai-builder/availability-region

  • Willmo Profile Picture
    Willmo on at
    RE: Customer insights in Dynamics 365 in Predictions

    Hi Ram,

    Have you associated your CI instance with your CDS environment?  Association is a prerequisite for this feature to work. Please see documentation for more details: docs.microsoft.com/.../predictions

    If you still run into issues please drop a line to CIhelp@microsoft.com with your CI instance id and the issue you run into when associating your CI instance with your CDS environment.

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