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I went through this with users in the past. I believe I set their Personal Options. How can I set this without interacting with the users. It should go to the account entity be default.
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Hi Jerry
please check the Security Roles which might been assigned to the new users , in the security Profile you would find the option for the user to use the CRM outlook Plugin in Offline mode as well , if you untick the box ,this notification would be disabled for them
Please let me know if you might need any further assistance
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