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Custom Workflow Info message

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Posted on by yousefsuli

Hello All,

I created new custom workflow I want to have info message when the workflow status changed to approved in d365 application. I added my code to completed method in workflow event handler class. but the info message doesn't show up on the screen when I debug my code the if condition met. but the info message doesn't show up on the screen.

    public void completed(WorkflowEventArgs _workflowEventArgs)
    {
        TableName trans;
        select trans where trans.RecId == _workflowEventArgs.parmWorkflowContext().parmRecId();
      
        if(trans.WorkflowState == xxx::Approved)
        {
            info("@sys1231");
        }

    }

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GirishS 27,843 Moderator on at

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Hi yousef,

Can you try like below and check.

Message::addMessage(MessageSeverity::info,"labelId");

Thanks,

Girish S.
yousefsuli 55 on at

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Thank you for your response I tried it, but it doesn't work.
GirishS 27,843 Moderator on at

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You have a table method like updateWorkflowStatus which will update the approval status field in table.

In that method check if the statue is approved, if yes add the info message and check.

Thanks,

Girish S.
NoobGamer 2 on at

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Hi Girish,

Even I have tried this info method before , This method didnt work for the WorkflowEvent Handler class .But It has worked only for the Submit Manager/Resubmit Action Manager Class.

Even the debugger didnt hit the breakpoint of the EventHandler Class . Since this EventHandler works based on the Batch Job .If you have any idea about this can you please explain ?
GirishS 27,843 Moderator on at

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I am not sure about this.

But you can try one think. Try setting the notifications on workflow configuration form for completed status.

Thanks,

Girish S.
yousefsuli 55 on at

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Hello

isn't worked updateWorkflowStatus for my method that update the workflow status and that's weird why the info message doesn't show up in all cases.
GirishS 27,843 Moderator on at

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Are you saying that adding code in updateWorkerStatus method doesn't fix the issue?

Thanks,

Girish S.
yousefsuli 55 on at

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Hello

Yes, doesn't fix the issue.
GirishS 27,843 Moderator on at

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I am not sure what may be the issue - But I found similar thread which talks about notification is not sending which is setup in workflow configuration form after the workflow is completed. That thread also doesn't have verified answers.

You need to debug the code and find out whether they have cleared messages from info log.

Thanks,

Girish S.
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Mohit Rampal 12,573 Moderator on at

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Hi, Don't know your business requirement but Instead of Displaying an infolog, is sending a notification to Approver or Submitter (when workflow is completed) fulfils your requirement?

If yes, then you can try configuring it in Workflow under Basic Settings-->Notifications (For Completed Event)