2,510
When we drill down from the Journal Entry screen to the source document we are getting deferred expense data on a completely different transaction.
The client had opened and re-closed the fiscal year. Not sure exactly what steps were taken to do that but the issue was noticed after the year was re-closed.
Does anyone have a suggestion on how to resolve?
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Dear All:
We are facing the same issue.
Journal Entry Inquiry drill down into Source Doc retrieving incorrect data...
Dynamics GP 2016 R2
Version 16.00.0579(R2)
"When we drill down from the Journal Entry Inquiry screen to the source document we are getting a completely different transaction. "
While same JV is working fine on Dynamics GP 2010 SP2.
Thanks
Tauqir
What is the update status on this quality issue? I have a customer who is on 14.00.0983 (R2) experiencing the issue.
Hello,
Quality issue 87038 "Drillback on Historical JEs in the Journal Entry Inquiry drill back to the wrong document, if Revenue Expense Deferral is loaded."
The issue is that RED was not updated when the JE Inquiry window was updated to allow the drillback to historical transactions. Currently this is still being worked on by our development team.
Please let me know if I can provide any additional guidance!
~Thomas Newcomb
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Microsoft Dynamics GP Support
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This posting is provided "AS IS" with no warranties, and confers no rights
That is what MS offers as a work around.
Does that mean we have to turn it off and on when we want to use the Deferral functionality?
Here is what i got from MS....
This issue is being caused by the Quality Issue 87038. I was able to check on this Quality Issue and the work around that we had gone through is currently the only work around for this issue. I understand that this is not the best work around for your client as you are unaware if they have access to the Customization Status window.
The workaround is to disable Revenue/Expense Deferrals in the Customization Status Window.
Checklinks and reconcile did not work. Will be opening a case with MS Stay tuned
Having the exact same problem. Seems like a bug. Let me know if you find a solution.
There is nothing in the PP100100, PP100101 or pp000002 tables for those JE numbers. which would be expected because it was not being used at that time.
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