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Microsoft Dynamics CRM (Archived)

What is "HealthWidget" Section inside the Account form in V9?

Posted on by 6,257

I have noticed there is an empty section inside Account Form above the primary contact. Can any one tell me what is the purpose of it. there in no field also called "HealthWidget".

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  • Suggested answer
    Syed Ibrahim Profile Picture
    Syed Ibrahim 6,257 on at
    RE: What is "HealthWidget" Section inside the Account form in V9?

    Yeah you are right. just wonder its inside the main form("Account") not in Interactive Experience. any way thanks for the suggestion Manoj..

  • Verified answer
    manojd  Profile Picture
    manojd 1,397 on at
    RE: What is "HealthWidget" Section inside the Account form in V9?

    Another quick update on the same thread, if you look at the screen below you will see two main forms made available OOTB in which one form has that Relation Health Widget & another doesn't have

    account_5F00_relation_5F00_analytics_5F00_dynamics365_5F00_9.0.png

  • Suggested answer
    manojd  Profile Picture
    manojd 1,397 on at
    RE: What is "HealthWidget" Section inside the Account form in V9?

    As i mentioned it is part of V9.0 release & in under public preview and there is no way you can remove it from form, to use this in real world you will need CDI (Customer Data Insight) service of Azure & will only work in the instance enabled in US datacenter

    Suggest you to refer this URL: community.dynamics.com/.../engage-your-customers-with-intelligent-insights-dynamics-365-for-customer-insights

    CDI on Azure: azure.microsoft.com/.../customer-insights

  • Suggested answer
    Syed Ibrahim Profile Picture
    Syed Ibrahim 6,257 on at
    RE: What is "HealthWidget" Section inside the Account form in V9?

    Hi All i found the issue. Its because of an Managed solution Called "Relationship Insights & Relationship Assistance" installed during the trial. If we try to delete the solution and then also the section is not getting removed. further any customization on the form is not getting reflected."There should only be one custom control with the given name MscrmControls.RAContainer.RAControl" is the error msg throwing on that form. Once reinstall the solution i can do my customization .

  • Suggested answer
    Syed Ibrahim Profile Picture
    Syed Ibrahim 6,257 on at
    RE: What is "HealthWidget" Section inside the Account form in V9?

    but currently dnt hv any such functionalities as part of solutions installed for the placeholder too.

  • Suggested answer
    manojd  Profile Picture
    manojd 1,397 on at
    RE: What is "HealthWidget" Section inside the Account form in V9?

    Its a place holder for the analytics coming from Customer Data Insight which is a new offerings made available with v9.0

    Kindly refer the link below

    docs.microsoft.com/.../getstart

  • Suggested answer
    Syed Ibrahim Profile Picture
    Syed Ibrahim 6,257 on at
    RE: What is "HealthWidget" Section inside the Account form in V9?

    No I dnt have any custom solutions. Its just a trial instance

  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: What is "HealthWidget" Section inside the Account form in V9?

    Hi,

    This should be related to some custom solution deployed to your CRM organization, there is no section like this in out of the box account form.

    Thanks

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