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Hello experts,
The scenario is we have "you" as different user than "selected user" i.e. the from field user. While sending mail i am getting error "You cannot send email as the selected user. The selected user has not allowed this or you do not have sufficient privileges to do so." I have tried all the email settings :
Can anyone suggest what am i missing yet?
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Hi Ravi,
Thanks a lot for the suggestion. It worked out for me.
in addition to Ravi's answer, you can also use XrmToolbox 's "user settings utility" plugin to change this settings to all users.
Hi Drashti,
The permissions you have mentioned are the correct permission to enable this. But a quick note-
The from user (i.e. not you) should have the personal setting "Allow other Microsoft Dynamics CRM users to send e-mail on your behalf" is selected and the user who is sending this email (i.e. you) should have 'Send Email as Another User' privledge.
support.microsoft.com/.../-you-cannot-send-email-as-the-selected-user-error-occurs-when-attempti
Hope this helps.
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