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Microsoft Dynamics GP (Archived)

AR Credit Note Unapplied amount

Posted on by Microsoft Employee

Hello,

I credited a credit note and applied it a various invoices totaling the amount of the credit ($224). When I completed my GL to aging reconciliation at month end, the credit note is appearing twice on the report (applied amounts and as a whole un-applied amount) but only once in the GL. I double checked the credit note and everything seems to be entered properly, but when I looked in the "Apply sales document", it has the credit note as $224, but the unapplied amount is another $224 making it seem like the credit note was issued for $448. 

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The screenshots are of the credit note, its distribution, how it was applied and then what shows under the "Apply Sales Document". I tried to unapply then void, but will not let me since I have already completed the "paid transaction removal" for the date in question. I am not sure how I fix this so that my GL and aging match.

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