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Dynamics 365 Community / Forums / Business Central forum / Technical Error in Bus...
Business Central forum

Technical Error in Business Central Sandbox

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Posted on by Olister Rumao 4,009

Hi All,

I've observed this issue where it gives the error
'TECHNICAL ERROR
<Tenant ID>

<Date and Time>
  Try again in sometime'

 This issue generally occurs once every 2 weeks and persists for 10-15mins.
I cannot actually reproduce the error. I'll put the screenshot if I can reproduce it.

Kindly advise.

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  • Tharanga Chandrasekara Profile Picture
    Tharanga Chandrasekara 23,118 on at

    Check what is the time set for the tenant upgrade (You can check this in admin) . Probably this has a link with that.

    http://www.tharangac.com/2019/03/how-to-check-microsoft-dynamics-365.html

  • Olister Rumao Profile Picture
    Olister Rumao 4,009 on at

    Hi Tharanga,

    Thanks for replying!

    I've checked the time set for tenant upgrade. Although, ideally this error should occur during the time of upgrade. I'm facing this issue mostly on Sandbox.

    Is there a way if I can know my previous upgrade history?

    If I face this issue again, I'll repost on this question itself!

    Thanks.

  • Olister Rumao Profile Picture
    Olister Rumao 4,009 on at

    Hi,
    I'm again facing the same issue. Refer to screenshots below.

    During Upgrade:

    1665.4.png

    2211.2.jpg

    After the Upgrade:

    6138.3.jpg

    1665.4.png

    8228.5.png

    And repeating the same cycle again.
    Kindly advise!!

  • Community Member Profile Picture
    Community Member on at

    Have you tried with InPrivate browser mode? or  I ever got this problem before, when using multiple domain, may be one of the active account was not authorized to create a sandbox.

  • Olister Rumao Profile Picture
    Olister Rumao 4,009 on at

    Hi HBudiono,

    The issue you faced was because your BC tenant id was not mapped on the logged in Office365.

  • Verified answer
    Olister Rumao Profile Picture
    Olister Rumao 4,009 on at

    Hi All,

    I've confirmed from Microsoft the issue was that they had applied wrong hot-fix on the Business Central tenants. Because of this the metadata was corrupted. Thus they rolled back the to previous version and recompiled all the objects.

    Thanks a lot everyone for helping me troubleshoot!!

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