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Getting the error when deleting the processes/ workflows which are in Draft status in MS CRM 2011 even though I am administrator

Posted on by 45

Getting the below error when deleting the processes/ workflows which are in Draft status in MS CRM 2011:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #6679845BDetail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #6679845B</Message>
<Timestamp>2019-06-27T16:19:36.8429688Z</Timestamp>
<InnerFault>
<ErrorCode>-2147201020</ErrorCode>
<ErrorDetails xmlns:d3p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<Message>Cannot delete a workflow activation.</Message>
<Timestamp>2019-06-27T16:19:36.8429688Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>

---------------------------------------------------

Even though, after changing the 'owner' of the workflows and tried deleting getting the same above error.

*This post is locked for comments

  • RE: Getting the error when deleting the processes/ workflows which are in Draft status in MS CRM 2011 even though I am administrator

    Hi,

    This is not recommendable as it may affect other areas

    Thanks,

    Charan

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Getting the error when deleting the processes/ workflows which are in Draft status in MS CRM 2011 even though I am administrator

    Hi,

    Go to services and stop CRM async service and then try to delete.

  • Suggested answer
    Ammar Zaied Profile Picture
    Ammar Zaied 1,670 on at
    RE: Getting the error when deleting the processes/ workflows which are in Draft status in MS CRM 2011 even though I am administrator

    Check documentation :

    Delete Workflows

    And links:

    [View:https://crmbusiness.wordpress.com/2011/12/02/crm-2011-microsoft-dynamics-crm-has-experienced-an-error-reference-number-for-administrators-or-support-1b235e4ddetail/:750:50]

    [View:https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/199277/errorcode--2147220970:750:50]

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