Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Suggested answer

Sending Email (1 record (quote)) to contact who has multiple quotes (Or "bookings" which is a custom entity)

Posted on by Microsoft Employee

Hi All

We are greatly struggling to bring back one record (quote) for contacts that have multiple quotes (to be sent an email with variables included in the email (quote)), this problem is replicated to any entity where contacts have more than one record associated, 

Is anyone able to assist?

Warm Regards

<style>
th, td {
padding: 2px;
text-align: left;
}
</style>

<table>
<tbody><tr>
<th>Quote Number:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.quotenumber}}
<!--{{/each}} -->
</ul>
</td>
</tr>
<tr>
<th>Created On:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.createdon}}
<!--{{/each}} -->
</ul>
</td>
</tr>
<tr>
<th>Course:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.uct_course}}
<!--{{/each}} -->
</ul>
</td>
</tr>
<tr>
<th>Number of Lessons:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.uct_numberoflessonsid}}
<!--{{/each}} -->
</ul>
</td>
</tr>
<tr>
<th>Number of Weeks:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.uct_numberofweeks}}
<!--{{/each}} -->
</ul>
</td>
</tr>
<tr>
<th>Course Cost:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.uct_coursecost}}
<!--{{/each}} -->
</ul>
</td>
</tr>
<tr>
<th>Registration Fee:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.uct_registrationfee}}
<!--{{/each}} -->
</ul>
</td>
</tr>
<tr>
<th>Accomodation Cost:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.uct_accommodationcost}}
<!--{{/each}} -->
</ul>
</td>
</tr>
<tr>
<th>Regional Discount:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.uct_regionaldiscount}}
<!--{{/each}} -->
</ul>
</td>
</tr>
<tr>
<th>Total Amount:</th>
<td>
<ul>
<!-- {{#each contact.quote_contact_customerid}} -->
{{this.totalamount}}
<!--{{/each}} -->
</ul>
</td>
</tr></tbody></table>

  • Suggested answer
    Aga M Profile Picture
    Aga M on at
    RE: Sending Email (1 record (quote)) to contact who has multiple quotes (Or "bookings" which is a custom entity)

    Hi Chez Dros,

    Are you still experiencing the issue?

    If yes, please do create a support ticket and we will investigate.

    Thank you,

    Aga

  • Aga M Profile Picture
    Aga M on at
    RE: Sending Email (1 record (quote)) to contact who has multiple quotes (Or "bookings" which is a custom entity)

    Hi Chez Dros,

    Could you please describe your scenario/needs in more detail?

    Thank you,

    Aga

  • Nya Profile Picture
    Nya 29,056 on at
    RE: Sending Email (1 record (quote)) to contact who has multiple quotes (Or "bookings" which is a custom entity)

    Hi,

    It would be appreciated if you could describe the issue you're facing more clearly.

    Maybe you can provide some screenshots about it.

     

    Best Regards,

    Nya

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans