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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Why do I keep getting ...
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Answered

Why do I keep getting logged out of D365 marketing?

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Posted on by NGSD 91

Hello,

I keep getting logged out of D365 marketing a few times a day and end up losing my work. 

Any solutions?

Thanks, 

  • NGSD Profile Picture
    NGSD 91 on at
    RE: Why do I keep getting logged out of D365 marketing?

    I don't believe this was a result of cookies or an unstable network but something I will look into further.

    No, my I don't have system administrator access.

    thanks again!

  • Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Why do I keep getting logged out of D365 marketing?

    Hi NGSD,

    This is a really strange thing,

    did this happen after the cookie cleanup or because the network was unstable?

    I tried logging into one account with two devices but found no conflict.

    Is your security role a system administrator?

  • NGSD Profile Picture
    NGSD 91 on at
    RE: Why do I keep getting logged out of D365 marketing?

    Hi Haig Liu,

    Thank you so much for your response.

    I only have one account that I access from my browser.

    Thanks

  • Verified answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Why do I keep getting logged out of D365 marketing?

    Hi NGSD,

    Do you have two accounts and switch accounts outside of marketing?

    This may cause a series of applications to switch accounts.

    Or you are using a mobile device and did not click Stay signed in when logging in:

    pastedimage1672888547750v1.png

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