Dynamics 365 CommunityForums Dynamics 365 general forum Forced logout before l...

Forced logout before logging in - Office 365 & Dynamics 365

(0) Share

Report

Posted on by Community Member Microsoft Employee

Hello all -

We have Office 365 E5 and Dynamics 365. We have consistent (annoying) behavior from Dynamics during login and I'm looking to find out if this is an "issue" or if it's "just the way it works". If I'm logged into Office 365 (SharePoint, etc) and then attempt to open Dynamics, it will log me out of Office 365 and then prompt me to log back into Dynamics. I have to then select my account and MFA again. Why does this happen? It's the same account. This behavior does NOT happen the other way. If I'm successfully logged into Dynamics, then SharePoint just works, it would not log me out. I do have MFA enabled, as I happen to be global admin for our tenant as well. Not sure if that has something to do with the behavior.

thanks!

Categories:

All responses (1)

Answers (0)

LeoAlt 16,329 on at

Like (0)

Report

RE: Forced logout before logging in - Office 365 & Dynamics 365

Hi partner,

I have tested in my environment(includes Office365 E5 and Dynamics 365 and MFA enabled) and I did not meet this issue.

Did you use different account name and password in the same browser(not even Microsoft products but also other webs)?

I recommend that you could clear your browser cache and cookies and try again.

Hope it helps.

Best Regards,

Leo