Hello, I have this issue with SSRS web portal that it’s not working. I have restored a few AX databases and install updates to D365, but I haven’t touched the SSRS configuration or databases. I get this error in WebPortalApp:
Microsoft.ReportingServices.Portal.WebHost!crypto!1!03/19/2019-12:47:09:: i INFO: Initializing crypto as user: NT AUTHORITY\SYSTEM Microsoft.ReportingServices.Portal.WebHost!crypto!1!03/19/2019-12:47:09:: i INFO: Exporting public key Microsoft.ReportingServices.Portal.WebHost!crypto!1!03/19/2019-12:47:09:: i INFO: Importing existing encryption key Microsoft.ReportingServices.Portal.WebHost!reportserverwebapp!1!03/19/2019-12:47:09:: i INFO: Registering 300 : CsrfTokenValidationConfig Microsoft.ReportingServices.Portal.WebHost!reportserverwebapp!1!03/19/2019-12:47:09:: i INFO: Registering 500 : WebApiOwinConfig Microsoft.ReportingServices.Portal.WebHost!reportserverwebapp!1!03/19/2019-12:47:10:: i INFO: Registering 600 : ODataWebApiOwinConfig Microsoft.ReportingServices.Portal.WebHost!reportserverwebapp!3!03/19/2019-12:50:46:: e ERROR: [fz2yv91e]: fe80::6907:f912:7536:48e2%8: GET - 0:00:00.0805311 Exception: System.NullReferenceException: Object reference not set to an instance of an object. at Microsoft.Dynamics.Framework.Reports.AuthenticationExtension.GetUserInfo(IIdentity& userIdentity, IntPtr& userId) at Microsoft.ReportingServices.Portal.WebHost.Services.AuthenticationService.GetUserInfo(IRSRequestContext requestContext) at Microsoft.ReportingServices.Portal.WebHost.Owin.CustomAuthenticationMiddleware.Invoke(IOwinContext context) at Microsoft.Owin.Security.Infrastructure.AuthenticationMiddleware`1.<Invoke>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.GetResult() at Microsoft.ReportingServices.Portal.WebHost.Owin.RequestLoggingMiddleware.<Invoke>d__0.MoveNext()
/ReportServer works fine