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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Need to understand the...
Customer experience | Sales, Customer Insights,...
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Need to understand the impact or update for the Wave Upgrade

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Posted on by MV-24120728-0 48
https://learn.microsoft.com/en-us/dynamics365/release-plan/2025wave1/sales/dynamics365-sales/enhanced-exchange-integration-server-side-synchronization-sales-premium-features}

Just want to understand if the new feature has been enabled with the Wave Upgrade

and if it had how we can check?

And does it has any impact on the exchange
Categories:
Dynamics 365 Sales
  • MV-24120728-0 Profile Picture
    MV-24120728-0 48 on at
    Need to understand the impact or update for the Wave Upgrade
    Hi David,
     
    Thank you for sharing. Is there any difference between the older version and the new upgrade from the Wave 1 Update? 
     
    I see this sentence mention: We are upgrading our Exchange infrastructure to enhance support for Dynamics 365 Sales Premium features such as Relationship analytics and Who knows whom. With this release, Exchange data integration will shift to server-side synchronization (SSS), enabling more granular control over email sync settings. 
    -> do we know what exactly is this with the Relationship and who knows whom and the part of shifting to SSS, do they use other method before?
     
    I hope you can answer this for me.
     
    Thank you so much!
     
  • Verified answer
    Daivat Vartak (v-9davar) Profile Picture
    Daivat Vartak (v-9d... 6,062 Super User 2025 Season 1 on at
    Need to understand the impact or update for the Wave Upgrade
    Hello MV-24120728-0,
     

    The enhanced Exchange integration feature has not been fully enabled yet. According to the information available, early access was granted on February 3, 2025, and general availability is scheduled for April 2025.

    The article doesn't specify a method for checking if the feature is currently enabled in your environment.

    The upgrade to server-side synchronization (SSS) is designed to give you more precise control over email synchronization settings, improve reliability, and provide greater flexibility in managing the timing and scope of your email synchronization.

     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more. If you have further questions, please feel free to contact me.
     
    My response was crafted with AI assistance and tailored to provide detailed and actionable guidance for your Microsoft Dynamics 365 query.
     
    Regards,
    Daivat Vartak

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