Hi All,
I accidentally deleted the one of the email send. Is there a way to retrieve it back?
The information regarding this email send is really important.
Please help.
Thanks!
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The information you specified (number of clicks, unsubscribes, unique clicks, percentage of delivered etc) is almost certainly coming from a 3rd party marketing automation tool. Most of those store the data outside of CRM, then import it via an integration, so I'd suggest contacting the marketing automation provider to see if they can give you that data
Hi,
The problem with this is that i require the information on the email send. Meaning the statistics of the email, which includes the number of clicks, unsubscribes, unique clicks, percentage of delivered etc.
In the past CRM would keep data for 24 hours after it was deleted, but that was many years ago.
Except for the already mentioned options Auditing or Backups, there is no real way of doing that.
Hope this helps.
Hi,
Where do i find the audit history?
Thanks
If you had auditing enabled, then you will be able to find the data that was deleted in the audit history, from which you could manually re-enter the data.
Otherwise, if you have CRM OnPremise, and access to the SQL backups that should have been taken regularly, then you should be able to find the data in the SQL backup, though again it is probably easiest to manually re-enter the data into CRM
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