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Cant send remittance from payment journal, receive error - help!

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Posted on by CL-14031457-0

I am trying to send remittance from the payment journal, but keep getting an error message. I can post the payment, and send the remittance from the vendor ledger entries page, but I cannot do so from the payment journal.

Error Detail:

If requesting support, please provide the following details to help troubleshooting:

Error message:
The report couldn’t be generated, because it was empty. Adjust your filters and try again.

Internal session ID:
db164bf3-9c3c-48d5-985a-84090a52359f

Application Insights session ID:
7f6a2171-1867-4e0d-8bcb-002a67883eb6

Client activity id:
6b7ef72d-58e6-4af6-830b-a455e0780c36

Time stamp on error:
2025-03-14T14:57:59.5609011Z

User telemetry id:
7d1f669a-ccde-4118-a789-21619247ee73

Categories:

Dynamics 365 Business Central

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Suggested answer

Valentin Castravet 27,666 Super User 2025 Season 1 on at

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Cant send remittance from payment journal, receive error - help!

It doesn't seem like your report is setup correctly. Can you show what you have setup under "Report Selection - Purchase" and then select Vendor Remittance.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
Vahid Ghafarpour 9,706 Super User 2025 Season 1 on at

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Cant send remittance from payment journal, receive error - help!

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Suggested answer

Jainam M. Kothari 6,006 on at

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Cant send remittance from payment journal, receive error - help!

May this can help : https://yzhums.com/8319/
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Khushbu Rajvi. 14,482 Super User 2025 Season 1 on at

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Cant send remittance from payment journal, receive error - help!

Hope this helps :https://learn.microsoft.com/en-us/dynamics365/business-central/localfunctionality/norway/remittance-errors
gdrenteria 17,496 Most Valuable Professional on at

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Cant send remittance from payment journal, receive error - help!

Hi, good day
I hope this can help you, and give you some hints.

Dynamics 365 Business Central: Creating Report with temporary table | Dynamics 365 Lab

Understanding the error dialog - Business Central | Microsoft Learn

The report couldn’t be generated, because it was empty. Adjust your filters and try again

Best Regards
Gerardo
Suggested answer

Nitin Verma 21,544 Moderator on at

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Cant send remittance from payment journal, receive error - help!

Hi,

I think the report you are sending witht the email is missing filters, can you investigate and put the report filter through code and try again?
Suggested answer

YUN ZHU 81,415 Super User 2025 Season 1 on at

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Cant send remittance from payment journal, receive error - help!

Hi, hope the following can give you some hints.

Dynamics 365 Business Central: Send Remittance Advice (error handling)

https://yzhums.com/8319/

Thanks.

ZHU