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Phone Call activity not showing in Leads

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Anyone experiencing this error? I've added a phone call activity but it does not appear on the Lead that I have called?

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Mahendar Pal 45,095 on at

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RE: Phone Call activity not showing in Leads

Can you share some screenshots it will help.

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PeteMc 55 on at

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RE: Phone Call activity not showing in Leads

Are you sure it was added to a lead and not a contact or other entity?

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Community Member on at

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RE: Phone Call activity not showing in Leads

I've added a phone call, but it did not show on the activities in Leads below:

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Arun Vinoth 11,615 Moderator on at

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RE: Phone Call activity not showing in Leads

Make sure Regarding (regardingobjectid) field is populated with Lead record, then the phone call or any activity will be associated with the parent lead record.

This Regading field is the correct relationship driving the Activity subgrid/Social pane/Timeline. You may be checking callto field which is just an activity party.

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