Sending Invoices as PDF in GP

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Posted on by Robert Cawthorn

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We use GP at a remote locate via Microsoft Remote Desktop. When we want to send invoices as a PDF, the button doesn't allow us to choose it. It remains "GREYED OUT". We had our GP VAR come out to resolve the issue and they didn't have a solution. We used to be able to send invoices in PDF format attached to an email. Now we can't do that directly in GP. Can anyone tell me how this can be solved?

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Richard Wheeler 75,730 on at

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Re: Sending Invoices as PDF in GP

That is the way it used to be. Go ahead and try using Standard and choose the custom installation mode and see if it gives you the option to install the Adobe print driver.
Robert Cawthorn 295 on at

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Re: Sending Invoices as PDF in GP

You can only use Adobe Professional?
Richard Wheeler 75,730 on at

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Re: Sending Invoices as PDF in GP

You need to install Adobe Professional and choose the custom option and make sure you choose to install the Adobe Print Driver.