web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested answer

Business Performance Planning - Excel Add-In error

(1) ShareShare
ReportReport
Posted on by 315
Hi ,
 
I have installed BPP and when using Plan in Excel and trying to start the excel Add-In download, I am having below error. Did anyone experienced this before and have a fix?
 
Categories:
I have the same question (2)
  • Suggested answer
    Sohaib Cheema Profile Picture
    49,066 User Group Leader on at
    Business Performance Planning - Excel Add-In error
    Hi,
    Your system/domain is not trusting the certificate from that website mentioned on the error dialog (https://dani.content.dynamics.com/)
     
    Please do the two things
     
    1) download the certificate and install it in the Trusted Root Certification Authorities of your local machine using MMC.exe or any other way.
     
    2) add the website as trusted website, under internet options.
     
     
  • CU27011251-0 Profile Picture
    2 on at
    Business Performance Planning - Excel Add-In error
    Hi @sohaib,
     
    Can you please tell from where I can download the certificate. could you please add more details?
     
    Thanks 
  • Sohaib Cheema Profile Picture
    49,066 User Group Leader on at
    Business Performance Planning - Excel Add-In error
    Hi,
     
    For any web you can use the secure sign to download it
     
     
  • Muhammad Ahsan Tufail Profile Picture
    315 on at
    Business Performance Planning - Excel Add-In error
    Hi Sohaib, 
     
    we applied the fix you mentioned but same issue. 
  • Suggested answer
    Sohaib Cheema Profile Picture
    49,066 User Group Leader on at
    Business Performance Planning - Excel Add-In error
     
    Please apply the fix with following steps and that should help you out:
     
    1) Open the Registry Editor: Press Win + R, type regedit, and press Enter. (Note: You may need to run Registry Editor as an administrator to modify keys under HKEY_LOCAL_MACHINE.)
     
    2) Navigate to the following registry path:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\Security\TrustManager\PromptingLevel
    (Note: If any part of the registry path does not exist, create it manually; Right-click on the parent key (e.g., Microsoft, .NETFramework, Security, etc.). Choose New >> Key, and name it accordingly to complete the path.
     
    3) Once inside the PromptingLevel key, create the following string values (if they do not already exist), and set their data to "Enabled"
     

    Note: Steps should be followed to ensure the entire registry path exists before adding the required string values. 
     
    Path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\Security\TrustManager\PromptingLevel
     
    Restart the system is recommended after registry changes. 
     
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 696 Super User 2025 Season 2

#2
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 569

#3
Martin Dráb Profile Picture

Martin Dráb 551 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans