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GP18.5 window buttons missing

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Posted on by 10
Hello everyone,
 
I am using GP v18.5 and encountered this issue where I am missing some buttons under the Sales Customer Detail Entry window and other modules. My GP is installed on a terminal server and I rdp to it. This happens frequently once every week.
 
 
Would someone be able to help me? Please advise.
 
Thanks,
 
Hemanth