Customer reimbursement in wrong currency

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Posted on by MA-13031836-0

We needed to reimburse an overpayment made in EUR on a customer account (also in EUR). A Vendor ID in AP was set up in EUR and linked on the customer account but the reimbursement went through from AR to AP as GBP. What gives?

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Dynamics 365 general

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MA-13031836-0 9 on at

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Customer reimbursement in wrong currency

Thanks for your response Jonas! The top left of the screen says Finance and Operations, so I'm assuming F&O :-)
Jonas "Jones" Melgaard 3,122 Super User 2025 Season 1 on at

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Customer reimbursement in wrong currency

Hi @MA-13031836-0,

There are many different flavors of Dynamics 365 that provides AR and AP.

Are you working with D365 F&O or D365 BC?