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Publishing User Interface layouts

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Posted on by Zainab J

Hi,

I added standard and personal views to a new user in D365FO through System Administration > Personalization but the user still having blank workspaces. This has worked fine for previous users.

Every time I try to add a view I get an error message that says "Object reference not set to an instance of an object" - see attached screenshot.

Can anyone help please.

Thank you!

Zainab

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BillurSamdancioglu 21,441 Most Valuable Professional on at

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Hi,

First you may try to refresh the page.

If still you have the issue, then you may try as an admin. Maybe it is a security issue.
André Arnaud de Cal... 307,271 Super User 2026 Season 2 on at

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Hi Zainab,

Can you tell us how you add the views to the new user? Are you copying existing views from a user or do you import a file?

Unfortunately, we don't know the objects and contents of these views, so don't know if it is e.g. containing a user ID in a query value.
Zainab J 8 on at

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Hi Andre,

We copy existing views from user
Daniel Yang 66 on at

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Refersh your browser, and try it again.

Sometime the page has not fully refreshed.
André Arnaud de Cal... 307,271 Super User 2026 Season 2 on at

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Hi Zainab,

Can you update us about the contents of these views? When I try several personalizations, so far, I haven't get the same issue.