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Publishing User Interface layouts

Posted on by 8
Hi,
 
I added standard and personal views to a new user in D365FO through System Administration > Personalization but the user still having blank workspaces. This has worked fine for previous users. 
 
Every time I try to add a view I get an error message that says "Object reference not set to an instance of an object" - see attached screenshot.
 
Can anyone help please.
 
Thank you!
Zainab
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,186 Super User 2024 Season 2 on at
    Publishing User Interface layouts
    Hi Zainab,
     
    Can you update us about the contents of these views? When I try several personalizations, so far, I haven't get the same issue.
  • Daniel Yang Profile Picture
    Daniel Yang 53 on at
    Publishing User Interface layouts
    Refersh your browser, and try it again. 
    Sometime the page has not fully refreshed.
  • Zainab J Profile Picture
    Zainab J 8 on at
    Publishing User Interface layouts
    Hi Andre, 
     
    We copy existing views from user 
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,186 Super User 2024 Season 2 on at
    Publishing User Interface layouts
    Hi Zainab,
     
    Can you tell us how you add the views to the new user? Are you copying existing views from a user or do you import a file?
     
    Unfortunately, we don't know the objects and contents of these views, so don't know if it is e.g. containing a user ID in a query value.
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 13,600 Super User 2024 Season 2 on at
    Publishing User Interface layouts
    Hi,
     
    First you may try to refresh the page.
    If still you have the issue, then you may try as an admin. Maybe it is a security issue.

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