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Microsoft Dynamics RMS (Archived)

Enter Closing Total/no cash drawer pop

Posted on by Microsoft Employee

We are not using the open/close totals. This is being performed in excel and bank deposits.  It there a way to prevent the cash drawer from opening if a manager/cashier hits the closing total button.

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  • Suggested answer
    Stef Rose Profile Picture
    Stef Rose 240 on at
    RE: Enter Closing Total/no cash drawer pop

    The featured options allowing cashier to open or close an invoice total should be implanted in your system as a non alterable process, which include the non authorization even for admin_rights domain, and modifications should be done only from the supervisor accounter of your business and errors made over invoices should be part of calculations in your databases. Allowing someone to modify or delete invoices is a risk for business funds. The opening of cash drawer is a normal ending process for invoicing and allow your system to initiate invoice(s) printing, system syncing with your database(s) and input a record in system that is necessary to business. Avoiding cash drawer opening whatever the reason should not be part of normal funds and administration transactions.

    Have a nice day!

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Enter Closing Total/no cash drawer pop

    The issue was with to many people having access to enter closing totals.  It would seem security modifications in RMs can handle this issue.  Thanks for your consideration on blind totals.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Enter Closing Total/no cash drawer pop

    How do retrieve the cash from the drawer to count if the drawer does not pop open?  Also why make the extra work to record in excel.  If you need to count the drawers later you could always use the Blind Drop feature and this will close the Z but let you enter opening/closing totals later.

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