Dynamics Community Forum Thread Details

Create custom Phone Call Subject not showing

Hi experts,

I have used the following code to add a custom phone call activity onSave of a case record.

/*This function will help to create PhoneCall Activity entity Record*/

function TaskCreation()
{
	//get Current Logged in User name
	var UserName=Xrm.Page.context.getUserName();
	
	//get Logged is user GUID
	var UserId=Xrm.Page.data.entity.getId();
	
	//Get Current timer value
	var TimerValue = Xrm.Page.getAttribute("new_timer").getValue();
	
	//Get Primary Contact
	var con = Xrm.Page.getAttribute("customerid").getValue();
    
	
	//Set Task Activity Entity record
	var Task = {};
	Task.Subject = "Call Timing of User "+UserName; //set task subject
	Task.Description = "Call Running Time is "+TimerValue+" and User Name: "+UserName; //set Task Description
	Task.RegardingObjectId = { Id: Xrm.Page.data.entity.getId(), LogicalName: 'incident'}; //set parent entity type
	
	
	//finally create Task
	SDK.REST.createRecord(Task,"PhoneCall",
	function (Task)
	{
		writeMessage("The phonecall with Subject \"" + Task.Subject + "\" was created");
	},errorHandler);
		
	//Error handling
	function errorHandler(error)
	{
		writeMessage(error.message);
	}
	
}

The problem is the the customer name is not populating and in the view it is showing it as "Customer Not found"

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