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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Workspace Refresh Error
Supply chain | Supply Chain Management, Commerce
Unanswered

Workspace Refresh Error

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Posted on by CU17070630-1 10

We observed that when opening the Power BI Workspace in D365FO and then refreshing the entire screen, the following error is triggered.

For your information, this issue is occurring across all environments, including Test, UAT, and Live.

Could you please help us identify the root cause of this issue and advise on the appropriate resolution?

We have attached the error details for your reference.

 

Thank you in advance for your support.

 
Categories:
Dynamics 365 Supply Chain Management
I have the same question (0)
  • Subra Profile Picture
    Subra 1,938 Super User 2026 Season 2 on at
    Hi 

    Could you please let me know which version you have using?

    Additionally, When you started facing this issue?

    Did you done any changes recently?

    If it's high priority you can raise a MS support ticket as well.

    Thanks,
    Subra
     
  • Laurens vd Tang Profile Picture
    Laurens vd Tang 5,017 Super User 2026 Season 2 on at
    Good day,
     
    Is it for one user or for all users?
     
    Best regards,
    Laurens van der Tang
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,686 Super User 2026 Season 2 on at
    Hi,
     
    Can you tell us what exact workspace you are using? There is no Power BI workspace provided out of the box. Looking at the form name, this might be a user configured workspace. Can you provide more details about how the workspace is added with what exact content?
  • CU17070630-1 Profile Picture
    CU17070630-1 10 on at

    Hello Everyone,

    We have created a custom Power BI workspace in D365 Finance & Operations. This issue has been occurring for the past one week and is affecting all environments (Test, UAT, and Live) as well as all users.

    In D365FO, we created a personalized workspace named "Test PBI Reports." Using the Open Report Catalog option, we added the required custom Power BI reports to the workspace.

    Users access these Power BI reports directly within the D365FO application (through application integration) rather than through the Power BI Service.

    The reports open successfully. However, after opening any report, if we refresh the entire browser page the following error is displayed:

    "Form SysGenBlankWorkspaceCanvas requires an active buffer of type FormRunConfigurationUserWorkspace."

    We have also verified that the same behavior occurs with the standard environment (Power BI workspace), indicating that the issue is not specific to our custom workspace.

     

     

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André Arnaud de Cal... 91 Super User 2026 Season 2

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Laurens vd Tang Profile Picture

Laurens vd Tang 83 Super User 2026 Season 2

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