We have a group of about 20 users that are experiencing extreme slowness when they create (save) or Resolve a case. I have seen save times as slow as 19 seconds for this group of users which are in the same security role and same biz unit. All other users in this remote site are not experiencing these slow times and are in different security roles. I have also tried saving cases using a test account which worked fine using one of these 20 users computers. Any ideas what may be causing these slow case/save/resolve times?
*This post is locked for comments
