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Payment Journal - Invoice was already used

Posted on by 350

I am trying to register a payment journal, but I get this error and I don't know how to solve it (which is shaded in yellow) pastedimage1653667542542v1.png

  • Luis Pascual Profile Picture
    Luis Pascual 350 on at
    RE: Payment Journal - Invoice was already used

    it didn't work for me but I found another solution. 

    pastedimage1654186546004v1.png

    pastedimage1654186594224v2.png 

    pastedimage1654186667216v3.png making this change in the settings I let myself record the journal

  • Verified answer
    Ramit Paul Profile Picture
    Ramit Paul 18,426 Super User on at
    RE: Payment Journal - Invoice was already used

    From here, see below

    pastedimage1654089518992v1.png

  • Luis Pascual Profile Picture
    Luis Pascual 350 on at
    RE: Payment Journal

    I do not see the option that you say, this is where I am, where I have to click, also this is the journal that gives me the error. pastedimage1654006412724v1.png

  • Verified answer
    Ramit Paul Profile Picture
    Ramit Paul 18,426 Super User on at
    RE: Payment Journal

    In your screen, you see payment proposal, from there you select the invoices to settle and click ok, it will work.

  • Luis Pascual Profile Picture
    Luis Pascual 350 on at
    RE: Payment Journal

    how to create a payment proposal or settle transactions?, sorry for so many questions but it is to be able to tell the accounting person step by step what to do

  • Verified answer
    Ramit Paul Profile Picture
    Ramit Paul 18,426 Super User on at
    RE: Payment Journal

    Hi,

    This error has two issue as follows-

    1- the payment journal you are trying to add, probably you are using invoice number, however if you want to settle, you don't need to add invoice number, rather just create payment proposal or settle transactions, it will work

    2- your fiscal period is not open when you ate trying to post it, you need to double check the posting date, if it's correct then open the period, it will work.

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