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Business Rules

Posted on by Microsoft Employee

Hi 

I'm experiencing something rather odd with business rules. I have a rule that looks to a lookup field and if it contains data another field becomes a mandatory filed. When lookup filed has no data the other filed is not mandatory.

Unfortunately this doesn't work after I remove data from lookup field, any ideas why and how to address this?

Thank you in advance
Decio

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Business Rules

    Business process has if condition you advise. Strange one would need to create another business process rather than an if statement within.

    Have decided on a different approach to my problem. Thank you for suggestion.

    Regards

    Decio

  • Suggested answer
    Mihir@CRM Profile Picture
    Mihir@CRM 4,036 on at
    RE: Business Rules

    You may want to add another business rule that does the following

    if the lookup field does not have data than make the another field not mandatory.

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