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Dynamics 365 general forum

How to move accounts and their associated contacts from one owner to the new owner in bulk records

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Posted on by 894

Hello Expert,

How to  move these accounts and their associated contacts from one owner to the new owner  in bulk record ?

  • Suggested answer
    LuHao Profile Picture
    40,886 on at
    RE: How to move accounts and their associated contacts from one owner to the new owner in bulk records

    Hi partner,

    We can bulk edit the Owners of the accounts by exporting and importing Excel, and the Owners of the related contacts will change accordingly.

    1. First, in the Account view, we filter out the accounts for which the Owner is to be modified.

    2. Click Excel to Excel > Static Worksheet on the command bar.

    7851.PNG

    3. Manually add a new column with the column name "Owner".

    4571.PNG    1565.PNG

    4. Enter the new owner for each account in the "Owner" column.

    2388.PNG

    5. Go back to the Account view of D365 and click the Import from Excel button on the command bar to upload the Excel file. The new Owners change will take effect.

    8473.PNG

  • Santosh Kulkarni Profile Picture
    235 on at
    RE: How to move accounts and their associated contacts from one owner to the new owner in bulk records

    Hello,

    Check this link if it works for you to change the owner of records.

    https://celedonpartners.com/blog/reassign-records-another-user-dynamics/

    Regards,

    Santosh

  • Verified answer
    RaviKashyap Profile Picture
    55,410 Moderator on at
    RE: How to move accounts and their associated contacts from one owner to the new owner in bulk records

    You might have ti install the plugin in order to be visible in your list- Tools >> Plugin Store >> Select plugin (select all if you like) >> Click Install.

    1033.xrm.png

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at
    RE: How to move accounts and their associated contacts from one owner to the new owner in bulk records

    You can also change the relationship behavior type parental or configurable cascading and under Assign select  Cascade All.

    By default there is already parental relationship , I hope changing owner of Account should change the owner of contact . 

    8154.2019_2D00_08_2D00_02_5F00_11_2D00_37_2D00_14.jpg

  • Suggested answer
    CRM Develope Profile Picture
    894 on at
    RE: How to move accounts and their associated contacts from one owner to the new owner in bulk records

    Hello RaviSir,

    I tired but I can't found toolbox bulk sassing in tool.I updated XRM ToolBoox.

    Please give more details,

    Thanks a lot

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at
    RE: How to move accounts and their associated contacts from one owner to the new owner in bulk records

    Hi,

    You can use Xrm Toolbox Bulk Assign tool to bulk assign records-

    www.xrmtoolbox.com/.../

    Hope this helps

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