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A user is trying to login to Great Plains Dynamics 5.5 and is getting the following error message:
Your login has been removed from the user activity file and you cannot be in the accounting system.
What needs to be done to resolve this?
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Hi, get everyone to log out and clear the activity file.
Davids right. Look seriously at upgrading. From just a business risk viewpoint 5.5 is no longer supported by Microsoft.
What platform are you running on?
This error normally would occur when a user is already logged in and their Activity record is removed.
You can get all users out and clear the activity table to get a clean start.
PS: It is really time to upgrade: v5.5 has not be a supported version for a very long time.
David Musgrave [MSFT]
Escalation Engineer - Microsoft Dynamics GP
Microsoft Dynamics Support - Asia Pacific
Microsoft Dynamics (formerly Microsoft Business Solutions)
http://www.microsoft.com/Dynamics
mailto:David.Musgrave@online.microsoft.com
http://blogs.msdn.com/DevelopingForDynamicsGP
Any views contained within are my personal views and not necessarily Microsoft policy.
This posting is provided "AS IS" with no warranties, and confers no rights.
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