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Customer experience | Sales, Customer Insights,...
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Dataverse Capacity – Price, Purchase Method and Future Production Requirements

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Dataverse 1 GB Capacity – Price, Purchase Method and Billing

 

I am setting up Dynamics 365 Sales Professional and need to create a new CRM Dataverse environment.

When I try to create the environment in Power Platform admin center, I receive:

"This environment can't be created because your org (tenant) needs at least 1 GB of database capacity."

I understand that I currently need 1 GB of additional Dataverse Database Capacity.

I have the following questions:

  1. Where can I purchase the 1 GB Dataverse Database Capacity?
    Is it purchased through Microsoft 365 Admin Center / Marketplace, or through a Microsoft CSP/partner?
  2. What is the exact product/SKU name that I should purchase?
  3. Is there a fixed official price for 1 GB? If so, what is the current price?
  4. Is the price monthly, annually, or a one-time payment?
  5. If purchased through a Microsoft CSP/partner, does the price or billing model differ?
  6. Once the 1 GB is purchased, will it become available as tenant Dataverse Database Capacity so I can create the new CRM environment?
  7. Most importantly, will I need additional Dataverse Database Capacity in the future when I move/enable Dynamics 365 Sales Professional for our Production environment?
    I am currently working on the Production setup, so I would like to understand the expected capacity requirements and whether the initial 1 GB will be sufficient or if additional capacity will be required for the Production environment.

I would appreciate a clear explanation of what capacity we need now, what we may need for Production in the future, where to purchase it, the exact SKU, current price, and billing method.

Thank you.

  • Suggested answer
    Assisted by AI
    CU-1234529-002 Profile Picture
    527 on at

    Hi Rami,

    Breaking down your questions based on what's officially documented vs. what needs confirming with your licensing channel:

    1 & 2  Where to purchase and SKU name:

    Additional storage is purchased as a capacity add-on, in 1 GB increments, through your normal Microsoft licensing channel  Enterprise Agreement, CSP, or MCA (Microsoft Customer Agreement)  not through a self-serve Microsoft 365 Admin Center marketplace purchase. The Dynamics 365 Licensing Guide confirms this capacity is "available for purchase" in 1 GB increments, pooled at the tenant level, but doesn't name a single universal SKU your licensing channel (CSP partner or Microsoft account team) will have the exact SKU for your agreement type.

    3 & 4  Official price and billing frequency:

    Important caution here: the Dynamics 365 Licensing Guide does NOT publish an official per-GB dollar rate for Dataverse Database or File capacity overage. Any $/GB figures you see floating around online (including ~$2/GB/month estimates some sources cite) are market-observed, third-party figures not confirmed Microsoft list pricing. You'll need to get an actual quote from your Microsoft account team or CSP partner before budgeting. Billing is generally recurring (monthly/annual per your agreement), not one-time, but confirm the exact cadence with your channel too.

    5 CSP/partner vs. direct pricing:

    Yes, pricing and billing model can differ depending on your purchase channel (EA vs. CSP vs. MCA)  this is another reason a direct quote from your specific channel matters more than any published list price.

    6  Does it become available as tenant capacity automatically?

    Yes once purchased, the capacity add-on becomes part of your tenant's pooled Dataverse Database/File capacity entitlement (shown in Power Platform admin center > Resources > Capacity), which then allows environment creation to proceed past that 1 GB minimum check.

    7 Will you need more capacity later for Production?

    Almost certainly yes, and here's why: your tenant's capacity entitlement isn't a fixed number everyone gets  it's a baseline plus capacity accrued from your specific license mix (enterprise, activity, attach licenses, etc.). As you onboard more users, attachments, and data volume in Production, consumption will grow. Microsoft sends a 15%-remaining capacity warning banner(both in-app and via email) before you hit the limit, giving you time to react but realistically, 1 GB is just enough to unblock environment creation now; it is not a long-term Production sizing estimate. I'd recommend monitoring Power Platform admin center > Resources > Capacity regularly once Production is live, and budgeting for incremental add-on purchases as usage grows, rather than assuming this 1 GB is a one-time fix.

    Bottom line: The mechanism(1 GB increments, via licensing channel, pooled tenant capacity) is well documented. The exact price is not publicly listed by Microsoft that part only your account team/CSP can confirm. Worth reaching out to them now so you have real numbers for your Production capacity planning too.

     

  • Suggested answer
    11manish Profile Picture
    1,545 Super User 2026 Season 2 on at

    The Dynamics 365 Sales Professional license and Dataverse Database Capacity add-on are different things.

    Having the Sales Professional license doesn't mean you can ignore the tenant's Dataverse storage requirement. Microsoft treats Dataverse storage as a separate capacity entitlement/add-on mechanism.

    Therefore my recommendation is:

    Buy 1 GB Dataverse Database Capacity now to satisfy the environment-creation prerequisite, verify that it appears as available tenant capacity, and proceed with your implementation. Before Production, perform a proper Database + File + Log capacity forecast rather than assuming the initial 1 GB will be sufficient.

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