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Microsoft Dynamics GP (Archived)

Add-In Initialization Error

Posted on by 185

We have one workstation where our custom form is displaying the following message upon starting GP.  Customer.dll: Function EventRegister does not exist in the dictionary.  Parameter name:scriptName.

I have not been able to find any documentation on what could be causing the error and would appreciate any ideas as what could be causing the issue.

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  • Suggested answer
    Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: Add-In Initialization Error

    Kirk's advice is solid.  In many cases, copying the code from a working machine to a machine with issues can resolve problems.  Be cautious with the advent of 64 bit machines, you must pay attention to the directory paths, which should be from equivalent machines: Program Files does not equal Program Files (x86).

  • Suggested answer
    KirkLivermont Profile Picture
    KirkLivermont 5,985 on at
    RE: Add-In Initialization Error

    Hi Scott,

    Have you tried copying the GP2013 folder from a working computer and replacing the one on the non-functional computer? This often works to resolve this type of error.

    Regards,

    Kirk

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