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Customer experience | Sales, Customer Insights,...
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Send Reminder Email to only part of a segment

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Posted on by 12
 Hello,
 
I have a journey (real-time journeys)
 
Journey Logic:
 
Audience is added via a segment
Check Primary Language: Attribute Check - Make condition on attribute Contact > Language Equals English
Send Email EN
If/then branch : Wait for a brand condition type: A trigger is activated: Custom trigger when a new record created: msevtmgt_sessionregistration > contact via msevtmgt_contactid
If YES
Send confirmation emails
ELSE (NO)
Wait for a specific date/time
Send Reminder Email.
 
I wish to confirm that with this logic, only those who have not submitted the registration form in the event will receive a reminder email (if they have not opted out).
 
Thanks for your help.
 

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