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Customer experience | Sales, Customer Insights,...
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can't get the web resource in the specific environment.

Posted on by 197
Hello,

Imagine I have two environments prod and dev. There are some web resources, logos which cannot be accessed in dev.
 
The issue is that when I inspect the same logo placement in prod and compare, I can see that:
 
https://www.domain.com/WebResources/{Resource Name} / - Returns an image in Prod, on hover and also when navigating to the link.
 
But I don't have the same behavior in Dev, I can see the link, but no result is shown while hovering and nor when navigating to the link, I receive the generic error that the specified path doesn't exist.
 
Instead when I add the Organization Name to the URL it works, meaning:
/  https://www.domain.com/{Organization Name}/WebResources/{Resource Name} / - this works in dev. But when I specify icons from sitemap - it doesn't add organization Name to the URL.
 
What's the issue? Have you had an experience with such an issue?
Thanks.

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