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Customer experience | Sales, Customer Insights,...
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Dynamics 365 Wave 2 2022 - Feedback

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Posted on by 5

Hi Microsoft-support,

the "Wave 2 2022"-site redirects to this community to post feedback on the Wave 2 2022 Dynamics update.

- The behaviour of the 'Email a Link' function and 'Share' function was changed for all forms, it was moved to a separate menu on the right hand side of each form

- Although it is a good idea to group these together, it now takes the user multiple steps to achieve the same functionality

- Instead of directly opening the Outlook-compose window when clicking on 'Email a Link' a separate Dynamics-window opens up, where the user can fill out the recipient and a text

- When the user then click on send the Outlook-compose window opens, where the user has to click on 'send' again

- Expected behaviour: directly open the Outlook-compose window when clicking on 'Email a link'

- UX optimization: do not present the same options to the user when an action was already chosen in step 1 (You already choose to either 'Email a link' or 'Copy Link', but these two options are presented to the user again in the pop-up window)

Regards,

Jo

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  • Community Member Profile Picture
    on at

    Hi JoH2,

    Maybe you can post your feedback to Idea forum:

    Categories (dynamics.com)

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