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Not able to access sandbox

Posted on by 2
Hello all, 

I am a user trying to get the MB-210 certification, and following the self-paced training about D365 Sales. 
I tried to access a sandbox during the unit 6 (manage opportunities), but the sandbox did not open and the message /you need someone to give you an access to a license/ appeared. 

I am confused, I thought that the whole learning path was free for users who want to learn & train themsleves, is it not the case? Do we need to purchase D365 Sales in order to learn and get the certification? 
The other sandbox that I saw in a course before was accessible for free. 

Many thanks for your help on this, I would really like to get my certification!

Best regards,
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Not able to access sandbox
    Perhaps you could try checking the subscription as described below:
  • Celia Hcq Profile Picture
    Celia Hcq 2 on at
    Not able to access sandbox
    ok, thank you Leah, so it confirms what I thought.
    So would you be able to help me? The main question was more: how can I open this sandbox while the message is displayed that someone needs to give me a license to be able to open a sandbox? I am unable to access it.

    I am blocked in my learning, I can't open the sandbox because of this message.

  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Not able to access sandbox
    No, it doesn't cost you anything.
    The following link has details:

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